Privacy & disclaimer
This is the privacy statement of LED.nl, part of Proventa NL BV hereinafter referred to as 'we'. The privacy of you as a customer and/or visitor is our top priority. The entire system is set up in accordance with the General Data Protection Regulation (GDPR). In this privacy statement we explain to you how we process which data of yours.

Who are we?
We at LED.nl (Proventa NL BV) focus on the online trading of lighting-related products. We sell lighting via our webshop, but also via other (web)shops such as bol.com and Amazon. LED.nl was founded with the goal of: 'making atmospheric yet sustainable lighting accessible to everyone'. Our company details can be found on the contact page, in your invoice/quotation or in our general terms and conditions.

Privacy Contact
For questions regarding the AVG, please refer to our contact page or email us info@led.nl. We only work with parties that strictly adhere to the laws and regulations regarding the AVG.

Security
Storage and processing of personal data is fully in accordance with GDPR regulations. Your data is only accessible to stakeholders. Exactly the same GDPR guidelines apply to them as well.

What personal data do we process?

  • Your name, address and place of residence
  • Your date of birth
  • Email address
  • Gender
  • Payment details
  • IP address
  • Phone number

Where can I see this data?
If you have an account, you have access to the above data (except IP address). This data may also be stated on your invoice.

Why does LED.nl process this personal data?

  • To see who you are (Trusted or fraudster?)
  • To process and ship/deliver your orders
  • To keep you informed of information regarding your orders or news activities.
  • To keep you informed of promotions, offers and limited discounts.
  • To be able to send you personalized messages, provided you have given permission.
  • To improve your browsing and shopping experience

Newsletters

  • You can sign up for our newsletters. We regularly send news articles, blogs, new products and/or services and more. You can easily unsubscribe at the bottom of each newsletter.
  • You can also unsubscribe by sending an unsubscribe request to info@led.nl

Personalization of surfing experience
In order to offer you as a visitor a personalized surfing experience on our website, we collect data regarding your surfing behavior, activities of both us and other channels in order to offer you a pleasant surfing experience. In this way we gain more insight into your interests, so that we can offer you a personalized surfing experience.

You may at any time ask us to completely delete your data. You can submit a request for this via the contact page or email us info@led.nl

Special processing of personal data: your gender
We process a type of special personal data, namely your gender. We do this to be able to address you as sir or madam. If you do not recognize your gender in this, please contact us again. The email address is now known, right?

Rights of the data subject
One is well-acquainted with his rights and obligations, the other is not. That is why we help you with your rights with regard to the GDPR.

Access to processing information: you can view which personal data and which special personal data we process about you.

Forgetting: you can request the deletion of your personal data. However, we may be forced to retain certain data.

Restriction: You have the option to have us restrict the processing of your personal data. For this too, I refer you to our contact page.

Objection: Do you object to us storing your customer data? You can file an objection via info@proventa.nl

How long is data retained?
Data is stored for a maximum of seven years. Seven years is from the last visit. This is due to the seven-year accounting obligation. Your data is not stored longer than necessary.

Foundations and actions
We process personal data to perform a legal obligation, but also to personalize your surfing experience on our website. Finally, we can process some data with your permission, such as when you have ordered a book from us.

What don't we do with your data?
Sell. We will never sell your data to third parties . Never, ever.

Third party recipients
We also engage service providers to provide services. We call this processing and sub-processors. We ensure that these parties act in accordance with the laws and regulations regarding the GDPR.

Cookies
To improve your experience, we use cookies. You can find more information about this on the cookie page.

Change and upload date statement:
Privacy Statement LED.nl part of Proventa NL BV – Version 1.0.1 | 01-08-2022

Neem contact met ons op!

Tip: Bellen is sneller!